Privacy Policy
Protecting your information online is of the utmost importance to Trademark Transportation, Inc. (together, “Trademark”, we, “us”, or “our”). This privacy policy (the “Privacy Policy”) explains what information we collect about you, how we will and will not use the information you entrust to us, with whom we may share such information, and what choices you have regarding our use of such information. This Privacy Policy applies to information collected through the Trademark Transportation website located at www.TrademarkTrans.com (the “Site”), any mobile applications associated with the Site or otherwise offered by Trademark (the “Mobile Applications”), all interactive features, applications, widgets, blogs, social networks and social network “tabs”, and other online or wireless offerings that post a link to this Privacy Policy, whether accessed via computer, mobile device or other technology or any associated content, material, software or functionality contained on the Site or Mobile Applications (collectively the “Software” and, together with the Mobile Applications and the Site, the “System”). For purposes of this Privacy Policy, “Trademark” shall include Trademark Transportation, Inc. and all of its affiliates, subsidiaries, directors, officers, agents, and employees.
We encourage you to become familiar with the terms and conditions of this Privacy Policy. By accessing and using the System, or any part thereof, you agree that you have read and understand this Privacy Policy, and that in exchange for access to the System, you accept and consent to the privacy practices (and any uses and disclosures of information about you) that are described in this Privacy Policy.
YOUR CONSENT
By using the System (or any portion thereof), you agree that this Privacy Policy governs our collection, use and disclosure of any information collected by us on or through the System. If you do not agree to be bound by this Privacy Policy, you may not access or use the System (or any portion thereof). This Privacy Policy applies only to information collected through the System and not to any information collected offline.
INFORMATION COLLECTION AND USE
You can visit the System as often as you like without registering or submitting personal information. However, if you submit a request to us or initiate a contractual relationship with us through the System, whether as a customer, carrier, vendor, employee or contractor, you may be asked for information that will allow us to fulfill your request, which information may include, without limitation: any information that may be used to identify an individual, including, but not limited to, a first and last name, a home, business, or other physical address, business name, a phone number, an email address, employer name, employer information (i.e., company size, industry, number of employees), and credit card information (such as credit card number, expiration date, and security code) (collectively “Personal Information”). You acknowledge that your use of certain portions of, or Software contained on, the System is conditional on your provision of such Personal Information.
In addition, Trademark may collect certain other information by automated means, including, but not limited to: (1) information that is sent to us automatically by your web browser when you visit the System or use the Software, such as your IP address, the identity of your internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit, and (2) certain other non-personal information, such as how long you stay on each page, links you click on or hover over, selections you make on a Mobile Application or the Site, features you use, preferences you set, general physical location, as well as any other information collected as further described in this Privacy Policy. We also use “cookies” and other web or mobile technologies to collect information and support certain features of the System (as described in the “Cookies and Usage Reports” section below). The information we collect from your Web browser and from cookies and other Web or mobile technologies does not identify you personally but in some cases we may link it to your Personal Information.
In addition to the other uses mentioned or described elsewhere in this Privacy Policy, Trademark and our third party service providers may use the information we collect for various purposes, including (1) providing certain services to you; (2) providing regulatory required communications; (3) opening, maintaining, and closing accounts; (4) processing payments; (5) marketing or promoting our services; (6) performing fulfillment functions; (7) engaging third party service providers to perform transportation or logistics services; (8) conducting satisfaction and other surveys; (9) improving the System's content, materials, and services; and (10) more effectively and efficiently responding to both current and future customer (or potential customer) inquiries; and (11) analyzing and improving the content, features, Software, Site, and Mobile Applications that we make available on the System. We may also send you information that you request from us, promotional materials regarding Trademark’s services and facilities, and any other communication for any other legitimate and lawful business purposes. Additionally, we may retain and use certain collected information to facilitate and otherwise address certain inquiries, requests, subscriptions, or business transactions and relationships with Trademark, respond to your questions or requests for information about or from Trademark, and ensure compliance with any Trademark policies and any applicable law. Trademark may also exchange collected information with other companies and organizations for fraud protection, credit risk reduction, and collection activities.
DISCLOSURE OF INFORMATION
In addition to the uses mentioned or described elsewhere in this Privacy Policy, we may catalog and add information collected via the System (including Personal Information) to our database. We may also share your information with any of our affiliates or subsidiaries for the purpose of providing the System, for any purpose described in this Privacy Policy or for any other lawful purposes. Also, we may, from time to time, utilize a number of trusted business and marketing partners in delivering the content, materials, and opportunities available on or through the System. To the extent necessary for purposes of communicating with you or fulfilling your requests for such content, materials, and opportunities, we may share collected information with our affiliates or business partners. Trademark also may release certain information collected via the System in connection with joint marketing efforts and strategic alliances.
No Personal Information submitted to us will be shared with or sold to any other company or individual for marketing purposes without prior authorization. We may provide certain of your Personal Information to our employees and trusted business counterparties but will do so solely in the course of performing services you have requested. We and our respective trusted business partners and third party services providers may also produce reports and aggregate statistics about the visitors to the System or users of the Software, including reports on the System’s traffic or usage patterns, and share these statistics and reports with our affiliates, business partners, or others, but the information contained in these statistics and reports will be anonymous and will not include any information that identifies you.
In addition to any other rights granted in this Privacy Policy Trademark may also disclose your Personal Information if required to do so by law or in the good-faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process served on Trademark; (2) protect and defend the rights or property of Trademark; or (3) act in urgent circumstances to protect the personal safety of our employees, users of our products or services or members of the public.
As Trademark grows and develops its business, it is possible that its corporate structure or organization might change or that it might merge or otherwise combine with, or that it or portions of its business might be acquired by another company. In any such transactions, customer information generally is, and should be expected to be, one of the transferred business assets.
ONGOING COMMUNICATIONS
The System may provide you with the opportunity to elect to receive future communications about Trademark products and services. If you authorize these communications, we may contact you periodically with such information. However, if you later change your mind and would like to stop receiving such communications, please contact us at the address listed below and let us know that you would like to be removed from all further marketing communications or click the link at the bottom of any email marketing communication you receive from us and follow the instructions. Please allow us a reasonable period of time in order to satisfy your request, as some promotions may already be in process. Please note that even if you opt-out as described above, Trademark may retain your collected information (including Personal Information) for analytical purposes and other internal purposes, including an ability to reconnect you with such information if you later opt-in to any services or functionalities provided via the System.
COOKIES AND USAGE REPORTS
By placing a small file known as a "cookie" on your computer (or other device), Trademark and its third party service providers’ servers may passively gather information about visitors' use of the System for several reasons, including, but not limited to, the following: statistics collection and analysis, System optimization, analytics (as described below), market research, and maintenance of user login information. The information that we and our third party service providers track with cookies may include, but is not necessarily limited to, the type of browser (such as Google Chrome or Internet Explorer) and Internet-connected device being used to access the System, your Internet protocol (“IP”) address, your home domain or Internet service provider, your referrer URL (which is the URL for the website that you were viewing prior to visiting the System), how you were directed to the System, which specific pages you access on the System, how long you view each page, the time and date you access our System and the total number of visitors to the System and any portions thereof. We may also use your IP address to determine the general physical location of your computer or device and understand from what geographic locations our System visitors come.
Most popular Internet browser applications will allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the System (or some portion thereof) and its capabilities, or cause some features of the System to function improperly or more slowly.
The Site (and certain other portions of the System) use Google Analytics (including the Universal Analytics feature), LinkedIn Insight Tag, and Squarespace analytics in order to better understand your use of the Site (or other portions of the System) and how we can improve the Site and the System. These services collect information such as how often users visit the Site, what pages they visit when they do so, and what other websites they used prior to coming to the Site. We do not combine the information collected through the use of these services with your Personal Information. Although these services plant permanent cookies on your web browser to identify you as a unique user the next time you visit a Site, the cookies cannot be used by anyone but these services. If you would like additional information regarding the security and privacy practices of these services, please review these materials:
Google Analytics Cookie Usage on Websites
EXTERNAL CONSIDERATIONS
Certain portions of the System may include links to other internet sites or other third party applications or systems as a convenience to System users. The inclusion of any link, or third party applications or materials, does not imply our endorsement of any other company, its products, services or privacy practices. Furthermore, Trademark cannot be responsible for personal information disclosed by you to third parties that you reach through links on the System. We encourage you to seek out and read the privacy policy of each website that you visit. In addition, should you happen to initiate a transaction on a linked website or third party application, even if you reached such site or application through the System, the information that you submit to complete that transaction becomes subject to the privacy practices of the operator of the applicable website or third party application. You should read the privacy policies of each such website or application to understand how personal information that is collected about you is used and protected.
SECURITY
Trademark takes commercially reasonable measures to secure and protect information transmitted via or stored on the System. However, no data transmission over the internet can be guaranteed to be 100% secure. As a result, Trademark cannot ensure or warrant the security of any information transmitted to the System. You agree to immediately notify us of any breach of the System’s security or this Privacy Policy of which you become aware.
SOCIAL MEDIA PLATFORMS AND WEBSITES
Any information, communications, or material of any type or nature that you submit to the System or any of our pages contained on a social media platform or website by e-mail, posting, messaging, uploading, downloading, or otherwise (collectively, the “Submissions”) is done at your own risk and without any expectation of privacy. We cannot control the actions of other users of the System or any social media platform and are therefore not responsible for any Submissions contained on a social media platform or website (or which are viewable on the System by other users). Additionally, by visiting any of our pages that are contained on any social media platform or website, you are representing and warranting to us that you have reviewed the applicable privacy policy and terms of use of such website or social media platform and that you will abide by all such provisions contained therein.
POLICY ON USE BY CHILDREN
Our System is not designed for, or directed to, children under the age of 18 and Trademark does not knowingly collect personally identifiable information from children under the age of 18.
We are committed to complying with the Children’s Online Privacy Protection Act of 1998 ("COPPA") and other applicable laws. If you are under 18 years of age, please do not use our website.
VISITING THE SYSTEM FROM OUTSIDE THE UNITED STATES
If you are visiting the System, or any part thereof, from outside of the United States of America, please be aware that your information may be transferred to, stored or processed in the United States, where our servers are located and our central database is operated. By using any portion of the System, you understand and consent to the transfer of your information to our facilities in the United States and those third parties with whom we share it as described in this Privacy Policy. By use of the website and Trademark’s services, international users consent to the use of their personal information for the purposes as outlined in this Privacy Policy and waive any applicable laws or regulations that may otherwise be applicable to the use of personal information in the country in which the international user is located.
OUR GDPR (GENERAL DATA PROTECTION DIRECTIVE) PROCESSING PRINCIPALS
If your rights and freedoms are protected under the European Union's Regulation (EU) 2016/679, we will only process your personal data if we established a legal basis for such processing. We will only process your information to the extent that you consented to such processing, or if processing is required in the performance of a contractual obligation, for the purposes of legal obligation in which we must comply, for the vital interests of individuals, for public interest, or for a legitimate interest. In addition, we will only process your personal data for the purpose it was originally collected, or unless you provide explicit consent to additional processing. We will limit our processing of your personal data to such data that is proportionate to attain its purpose, we will retain your personal data so long as to attain the specific purposes for such data, except where required to retain longer in which we will duly inform you, and we will implement technical and organizational security measures to protect your personal data from accidental loss, destruction, or damage.
You have certain rights in accordance with the GDPR. Specifically, your rights include:
The right to receive information about your relationship with Trademark;
The right to obtain our confirmation regarding whether your personal data is being processed;
The right for us to inform you of your rights to have your personal data corrected, if inaccurate, and to be erased or "forgotten" upon completion of such processing or upon your valid request or withdrawal of consent;
The right to restrict our processing of your personal data if the accuracy of such data is contested, or, if Trademark no longer needs your personal data for its original purpose;
The right to receive copies of all your personal data in our possession in a structured, commonly used, and machine readable format;
The right to transmit your personal data in our possession to another controller without hindrance from Trademark;
To exercise your rights under the GDPR, please contact us as specified below.
CALIFORNIA RESIDENTS – CALIFORNIA CONSUMER PRIVACY ACT (CCPA) RIGHTS
If you are a California resident, this section applies to you. The California Consumer Privacy Act (“CCPA”) requires that we provide transparency about personal information we “sell,” which broadly means scenarios in which Trademark has shared personal information with third parties in exchange for valuable consideration. Trademark does not sell personal information; however, we allow California residents to opt out of future sales of their personal information by sending an email to Info@TrademarkTrans.com or by calling. If you would like to use an authorized agent to exercise your rights, we may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to submit requests on your behalf. We will not discriminate against you if you exercise your rights under the CCPA.
Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, you can contact us at:
Email: Info@TrademarkTrans.com
Phone: 800-646-2550
UPDATES TO OUR PRIVACY POLICY
This Privacy Policy describes Trademark’s current data protection policies and practices. The most recent version of the Privacy Policy is reflected by the version date located at the bottom of this Privacy Policy. All updates and amendments are effective immediately upon notice thereof, which we may give by any means, including, but not limited to, by posting a revised version of this Privacy Policy or other notice on the Site and the Mobile Applications. You should view this Privacy Policy often to stay informed of changes that may affect you, as your continued use of the System signifies your continuing consent to be bound by this Privacy Policy. We expressly reserve the right to update this Privacy Policy periodically and without prior notice to you to reflect changes in those policies and practices. We will also indicate at the bottom of this Privacy Policy when it was most recently updated. Our electronically or otherwise properly stored copies of this Privacy Policy shall be deemed to be the true, complete, valid, authentic, and enforceable copy of the version of this Privacy Policy which were in force on each respective date you visited the System. This Privacy Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party other than Trademark.
ACKNOWLEDGEMENT
BY ACCESSING OR USING THE SYSTEM, OR ANY PORTION THEREOF, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND CONSENT TO THE PRIVACY POLICY, AND TO THE USES AND DISCLOSURES OF COLLECTED INFORMATION ABOUT YOU, THAT ARE DESCRIBED IN THIS PRIVACY POLICY AND YOU AGREE TO BE BOUND BY THE TERMS OF USE REFERENCED ABOVE.
This Privacy Policy was last modified on April 6, 2020.